There often comes a time when you are tinkering with the latest Android apps and suddenly Google Play Store pops up annoying “ No Internet connection. Make sure Wi-Fi or cellular data is turned on then try again, Retry” error message even though your WiFi/3G/LTE connection is working smoothly and all the other internet apps are running fine. When I first experienced this problem, I had no clue what made all Google Play services including Gmail, Play Movies, Music, Magazines stop working. I tried to use different WiFi connection, VPN’s, changed DNS servers, restarted my Android phone but still no avail. Then finally, after hours of struggle I came up with solution which one would have never thought of.
Advertisement How to fix Play Store “No Internet Connection, Retry” Problem: Here’s a list of common solutions to this problem, do these steps until the error message disappears. (tried and tested on Nougat, Marshmallow and older versions of Android) 1. Fix Date and Time Settings It works 80 percent of the time. Google Play Services sync with their master servers to send and receive data, to do this your device time and date should be correctly set.
If I try to do the advanced installation HTC device. When i used the device manager checking drivers on my HTC desire. I have the AndroidSDK strter kit but how.
I used to change time settings to and later that turned out to be the main culprit behind connection error issue. • Go to Settings > Date & Time • Check Automatic date & time • Or alternatively, you can set time by yourself, just make sure it is correct.
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Clear Google Play Store App Cache Android OS keeps cache of Google Play Store items in order to quickly serve content to users and to save bandwidth at same time. Sometimes it causes issues and could be one of the reasons behind connection error. It is wise to clear cache and restart the Play Store. By doing this, not only it will resolve the issue but it will also serve you recent/fresh apps for download and purchase • Go to Settings > Apps • Swipe right to ALL • Scroll down and tap Google Play Store • Press Clear Data button and tap OK 3. Change DNS Settings of your Phone or Network Router Sometimes ISP’s DNS servers cannot resolve domains of Google Play services.
To fix that, you need switch to Google DNS servers from WiFi settings of your phone. It can also be done through your Internet Router. From your phone change the settings below given below. Go to Settings > Select WiFi Network (Hold Tap) > Select Modify > Show Advanced Settings. Then from IP settings drop box, change DHCP to Static and enter the details mentioned in picture below. • DNS1 should be 8.8.8.8 • DNS2 should be 8.8.4.4 4.
Change or Re-login your Google Account If you previously changed the security settings or password of your Google account. You need to update the account settings on your Android device.
Also, you can switch to other account. • Go to Settings > Accounts > Google • Tap your primary Google account • Open options from right top corner, click remove account. • Now open Play Store, it will ask you to login your Google account again. Uninstall Updates Sometimes Google Play Store updates automatically and makes changes without user permission.
If the above mentioned steps don’t help you, use the “uninstall updates” option of Play Store app, it will revert to previous version and may also fix the problem. • Go to Google Play App settings (refer to Step #2) • Press Uninstall Updates 6. Remove any proxy or VPN software Remove any existing proxy or VPN services and connect directly to the internet before accessing Play Store. • Go to Wireless & Network, modify your WiFi settings, go to advanced options and remove any proxy servers.
• Disconnect any VPN connection or apps you have running in background. Delete hosts file For advanced users only. If you rooted your Android device, do the following.
• Open File Manager App. • Browse to root/system/etc. • Delete hosts.txt file 8. Factory Reset your Phone/Tablet This comes as a last resort.
If anything mentioned above does not work. It’s time to do a full factory reset to your phone. It will clear everything and put your device in its original condition. Make sure you back-up your contacts and files before you perform a reset, else you will lose everything. • Go to Settings > Backup & reset • Click Factory Data Reset If the all the solutions don’t help, please contact your ISP if they are blocking Google IP addresses. You may also want to visit the service center of your Android phone/tablet manufacturer. If you have any tips related to this issue, post a comment.
FROM XDA: Originally Posted by Ronny927 View Post **ROOT IS REQUIRED!** Here is a short fix for the No Connection Error on play store. It may not work on all devices. Download Total Commander from Play Store. Install it in your Device. Open Total Commander and goto Root of System.
Open the etc folder. Find the file named “hosts”, and hold it for 3 seconds. Choose edit file, and choose Total Commander Text Editor if prompted.
Add —> ” # ”. Nexus 5 not rooted.
Tried everything except full reset. I can go to gmail in the phone’s browser with no problem – play store too.
But not use the apps. In addition the chromecast app can’t see the device on my network, nor can the YouTube app, but Netflix etc can cast with no problem from the phone and all apps work on my wife’s Huawei Ascend P6 and our ipad2. I think google need to get some software engineers who know what they’re doing. If google apps don’t work on google’s flagship phone something is badly wrong.
Judging by the length of time this problem has been around, it looks like they don’t care either. My phone/android=xiaomi mi3 wcdma/MIUI Problem=google play works intermittent, between few different wifi-router/phone own’s data plan Tried everything mentioned including following: #1 flash ROM, tried developer, eu multi-lang edition #2 rooted, delete /system/etc/hosts #3 phone/isp setting APN #4 various different play.store-version-xxx.apk Nothing workings, stuck for days here. At the end, out of pure coincidence I found the culprit happens to be my router where some evil doers changed DNS setting. If you find yourself cannot browse google/facebook and/or being prompt to install fake flash player, start looking on your router’s DNS setting.
And this is not dns poisoning case. Greetings, I downloaded total commander. I got to the host file, unfortunately not able to edit, delete, or even rename it. In the rwx it shows that I have read/write access. The issue I am having is not only with my android 4.4.2 version, two other platforms are having connectivity issues to this game at same time. One is an iPad 4th gen up to date on iOS, and a win7 computer ALL devices/platforms accessing the game “Jungle Heat” it’s a my.com game.
I do have a little technical background, and I assure you I have no connectivity issues. However I soft booted the gateway and hard booted the gateway/router, epic fail. I have tried reaching out to the company, however the people who respond don’t seem to read all the detailed information you give them. I refuse to believe that there even qualified to be level one techs. I think they went up to a group of people and said, “you’re breathing, want a job?” So at this point the error message that I get on all these platforms is connection error check your internet connection. There is no issue with anything connecting to the Internet, only with Jungle Heat! I tested my speed 4.8mBps, I connected to my mifi and got on jungle heat, it was slower as its rate is about 1/4th the speed!
My mifi is for emergency needs, limited small package I pay for the 16gb connection with AT&T Uverse. My thought that perhaps there is a setting I need to do within my gateway/router to tell it to let the packets or whatever come through But damned if I know wtf to do. I appreciate the effort you have gone through in helping so many with their issue. I’m hopin, crossing fingers, getting a witches pentagram on the floor.whatevr it takes to try and figure this out and hoping you might have the answer. So first, I can’t edit the dang host file to any extent, tried adding the x in the rwx part, but it didn’t save.
It won’t accept the command to change or rename. How do I fix this? Then the Hail Mary Can you give me your thoughts on why all platforms randomly have this issue at various times, not always daily, other than lately! I think it’s a setting in the gateway that can fix thisbut what? Thanks for your time! Thanks bro, you fixed my Google Play Store: “No Connection, Retry” Problem – Immediately!!
Worked like a charm, very nice. Thanks for advice to correct the time setting yes bro ? but i do not follow all of your tips. But i just do 2 simple ways. I just correct time time setting, from 12 hours type to 24 hours setup. I turn on back all google program on my android. Email, google play service, google acc on my opera mini, google map (disable to anable), google location (on’it), and all google programs that i disable before.
You can try search’it on android setting menu and android app menu yes just turn on it all 3rd. Restart back my phone then i try click google play store 1st.
Just i read back the same msg. But the phone try to reading again the new setting that i already make before. Then i read the same msg. Then i try to click the Play store menu (Account, Store etc) then yes it is working back. From the white screen, then the gooogle play store os come back again and asking for update the google play program etc!! Thanks bro for your help!
Hi, I wanna give rooting a go for the first time. I own a unbranded DHD which is fully up-to-date. I wan't to try out attn1's 'ace hack kit' as posted on it seems like a no-brainer. How ever, I'm still a little unsure what will happen after I got root. And of course I'm very worried, that if something happens I'm not capable of figuring out what to do then.
As I understand it, if the hack is a success I then have a fully operational phone without somekind of rom(???), but I'm unsure on how to proceed when I wan't to flash a custom rom (I wan't the english translation of MIUI rom found at miuiandroid.com). Should I just place the miui rom zip in the root of the SD card, and try to flash it from there?
It looks like it leaves you with a rooted, unsecured phone, but still with the same firmware on as you have now. In this case, the names ROM and firmware are essentially interchangeable, so you always have some kind of ROM on there. So your next step would be to download from the market and put the Miui.zip on the sdcard (don't extract it, just leave it as is).
Then you'll want to backup things like your current apps (with ), messages () and anything else important, then use ROM Manager to backup your current firmware. Then you can flash the miui.zip (you'll see the option to do a factory reset, make sure that's ticked). Once you've installed MIUI, you'll have to redownload the apps you used from the market and restore your backed up data. If that goes wrong, you'll have your backup done with ROM Manager to fall back on.